Last updated on September 9th, 2020 at 04:48 pm

Our Team

Carole Yu

CEO & Founder

Food Production, Styling and “The Hands”

With over five years of food video production, food styling, and recipe development, you’re in the right “hands” with Carole. Over forty years of cooking and baking experience has led to an impeccable eye for any detail regarding food. She loves working with both food and video, and looks forward to collaborating with you. Her goal is to create fun, top quality videos that will attract and keep your customer’s attention. You’ll receive excellent customer service and a communicative partnership.

Credits: YouTube – “Chef Dara Yu,” DreamworksTV -“In The Kitchen With Dara,” “Girls Life Magazine,” “Hershey’s Chocolate.” 

Scott Stewart

Head of Platform

Video and Photography Direction, Sound, Color, and Editing.

Scott has over ten years experience as a Professional Photographer and Film Maker. He’s the technical brain behind the shots, the sound, the color, and makes the videos shine. He has a great ear for music and cutting videos to the beat, moving it along, and keeping it exciting! Plus, his creativity ensures your video concept will stay new and fresh.

Credits: YouTube – “Chef Dara Yu,”DreamworksTV -“In The Kitchen With Dara,” “Girls Life Magazine,” “Hershey’s Chocolate,” “Umami Burger,” “800 Degrees Pizza.”

Mo The Dog

Taster

MoMo is a Bichon Frise. Momo in Japanese means peach. We named him MoMo because he has peachy colored patches of hair. He rescued our family 6 years ago, and fills us with love everyday! He has many skillz when it comes to food. He believes strongly in the 2 second rule – his commitment to the team – “once a piece of food hits the floor, I will eat it within 2 seconds! “

FAQ

Our Photogram Surfaces(TM) are photo-realistic, lightweight photography surfaces.

They deliver many highly desirable “surfaces” allowing you the freedom to shoot on “marble”, “stone”, “wood”, “Venetian plaster” and more, wherever, and whenever you want.  We challenge you to tell the difference between a photo shot on the real thing versus on our Photogram Surfaces(TM).

No more heavy back breaking surfaces! It’ll be your little secret that you didn’t have to drag the piece of marble, or the tree trunk into your photography studio!!

This is Yu Photogram Surfaces(TM) are painstakingly curated from thousands of images submitted to us from a global network of photographers so that you can have unique exciting surfaces.

They are printed on a 1/8” substrate that is flexible, and durable, and can be stored in a minimal footprint.

They are non-glare, matte finish, rigid, stain resistant, 100% waterproof and made in the USA.

Our Photogram Surfaces(TM) are printed on one side.

Pro Tip: Flip you Photogram Surface over, and voila – a neutral white surface to shoot on.

Images are printed at 300 dpi on our 1/8”substrate Photogram Surfaces(TM).

Our Photogram Surfaces(TM) are 36 in. X 24 in. allowing you plenty of space to not only shoot top down, but also get very creative angle shots. They are also great for Hands & Pans videos!

When you receive your new Photogram Surface(TM), it may look different than the surface as seen on your computer or phone.   This is due in part because monitor screens are calibrated differently.  Here at This Is Yu our Photogram Surfaces(TM) are professionally calibrated to achieve the deepest, richest and most authentic colors.

This Is Yu offers free standard shipping on orders of 2 or more Photogram Surfaces(TM).  UPS ground on all orders to the contiguous US, 48 states. We process most orders within two business days, and typical shipping time is 1-5 business days.  Ships from Los Angeles.

Yes, we can ship to Canada, Alaska or Hawaii.  Please email us at carole@thisisyu.com and we will give you a quote on shipping.

We would be happy to answer any questions you may have before purchasing. This takes the guess work out of your decision so you can be confident you are getting exactly what you want. We are here to help. Please email carole@ThisIsYu.com.

We want you to be happy, but in the case that you find an issue, you may return or exchange Photogram Surfaces(TM) as long as it is within 7 days of delivery. To be eligible for a return or exchange, your item must be unused, free of stains or damage, and in the same package and condition that you received it.  We require photos of all  goods in which you are requesting a refund or replacement. If your return passes our inspection, you may receive a refund or exchange.

If free shipping was included in your order, $25/board for a 36”X24” board will be deducted from your refund.  Like AMAZON, you will be responsible for the return shipping costs on returned or exchanged surfaces, which must be sent back via a carrier that can trace the package with a tracking number. For example, FEDEX, UPS, or USPS with a tracking number.  We cannot refund your original or return shipping costs.

If 7 days have passed since your purchase, we unfortunately can’t offer you a refund or exchange.

To return or exchange your product, please email carole@thisisyu.com with the following information.

-Your name

-Contact information such as address, phone number

-Original Order number

-Reason for your return or exchange

-Photos of your Photogram Surface(TM) as received

-For exchange, which design surface would you like to receive

We want your boards to arrive safe and sound. Even though our boards are durable, we pack for peace of mind.  We ship the boards wrapped in brown paper, taped to  oversized heavy cardboard to protect the corners. Then, this interior package is placed into a heavy cardboard shipping box with additional packing paper. But, if the package arrives damaged, please contact us at carole@thisisyu.com right away, keeping all original packaging. We require photos of all damaged goods requesting a refund or replacement. If you cannot provide photos of damage, we will not issue a refund or replacement.

Yes, please do, however, you must add props to your photos. You can not sell a photograph of a blank This Is Yu Photogram Surface(TM) as a stock photo.

No, all copy, images, graphics, audio and video from our website are protected by copyright laws and belong to This Is Yu.  HOWEVER, please share, tag, tweet, pin, or like our pages, posts, ads, and other social media.  You just can’t, without our written permission, copy or use our designs, or products for sale or for any other purposes.

Your This Is Yu Photogram Surface(TM) is stain resistant and waterproof.  If needed, please clean and dry them with water and a light detergent such as Dawn dishwashing liquid.  When using the surfaces around dyes, or paints please be careful to avoid contact.  (For example, if you’re photographing a food containing red food coloring, or nail polish.) Do not allow bleach or other harsh liquids such as alcohol or nail polish remover to come into contact with the surfaces. 

We cannot accept returns if you stain your surface.

Our Photogram Surfaces(TM) are great with normal wear.  For storage and transporting the boards, we suggest a travel portfolio.

When arranging your props to be photographed use care not to drag items across the board – so that you don’t scratch your Photogram Surface(TM).  Be extra cautious the you’re photographing super heavy, pointy, or sharp items.

Do not place hot or cold items directly onto the boards.  Use some protection, such as a pot holder, silpat or silicone mat so the boards don’t, bend, get burn marks, or melt.

Do not eat food that has been placed onto your Photogram Surfaces(TM).  Even though they are stain resistant, they aren’t food safe.

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